Adding a deck, patio, pergola, carport or other outdoor living structure to your home is a big decision and a major investment, so you’ve probably got a lot of questions to ask your chosen builder. To help you find the answers, we’ve put together a list of our most commonly asked questions we get here at Outside Concepts:

What guarantees do you have?

We provide a 10-year structural guarantee on everything we build. If something does go wrong with the structure, we will come and fix it for you, free of charge.

Do you look after council and other approvals

You generally do have to apply to the council when building a new outdoor structure, but the good news is we can look after a lot of the hassle for you. Plus, because we’re locals with a good knowledge of local regulations, we can streamline the process, often making it quicker and less painful.

How much does a new structure cost

You won’t find cookie-cutter decks, patios, pergolas or carports at Outside Concepts. We provide customised designs that are as individual as you are. Therefore, the cost will depend on a range of factors. The best way to know how much you’ll be up for is to organise a free quote and design with Outside Concepts. It’s obligation-free, plus, we guarantee we won’t be beaten on any comparable written quote and we provide a fixed price guarantee.

Do you do custom designs

We’ve pretty much answered this one in the above question, but the definitive answer is no. Every Outside Concept project is designed specifically to suit the needs of the client, the style of the home and, of course, the budget. With our years of experience, we’re specialists in providing customised design solutions that will make your deck, patio, pergola or carport stand out from the rest.

Is Outside Concepts licenced and insured?

Yes we are. We hold all the relevant licences in every state we work in. We also carry $20 million in public liability insurance, to ensure peace of mind for our customers.

Do you handle the entire project?

This depends on you, your needs and your budget. We are specialists in project management, so if you want us to manage the project from start to finish we can. However, particularly if you’re on a tight budget, you might want to do parts of the project or coordinate trades yourself. The choice is yours and we’re happy to work around your needs.

Who do you source your materials from?

We never compromise on our workmanship and we don’t compromise on materials either, which is why we use first grade materials and suppliers, such as Bluescope Steel, Laserlite and Pinz. While we do use quality materials, our buying power means we can source them at a reduced cost, which we pass on to our customers.

Any more questions?

Of course, if you have a question that’s not answered above, don’t hesitate to get in touch with Outside Concepts on 1800 601 674.  

Outside Concepts builds great things. Call now for a free Quote 1800 601 674.

Got a question on a new outdoor living structure? We’ve got the answers.