Our Guarantees
Our Guarantees
Outside Concepts is a company with credibility. We have been in business for over 30 years and are slowly growing by establishing new franchises in more states.
Our company policy is never to compromise on our workmanship or the quality material standards we’ve set.
We only recommend and use quality first grade materials, including BHP Colorbond steel which provides durability to withstand our Australian conditions.
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We pride ourselves on complete customer satisfaction.
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We provide a 10 year structural guarantee on everything we build.
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We will not to be beaten on any comparable written quotes.
Licences and Insurance
Outside Concepts is an Australian company trading in six states and the ACT. Licensing requirements differ in each state and therefore we operate under a system of state-based licences.
We operate under the following licences:
VIC – DBL 14390 Brian Rohan
NSW – 211693C
SA – BLD 217043 Outside Concepts
QLD – BSA 1156440 Outside Concepts
WA – S1274 Brian Rohan
ACT – TBA
TAS – CC5225 X
More information can be found under the Department of Fair Trading which controls and issues building licences and deals with complaints and issues within the building industry. Fair Trading state-based websites can be accessed from the Australian Government site here.
We carry $20,000,000.00 in public liability insurance which gives you absolute peace of mind.
10 Year Structural Guarantee
We offer peace of mind for all our services. This is backed up by a 10-year structural guarantee on everything we build.
This means that what we build for you will be structurally sound for at least 10 years. If something does go wrong we will come and fix it, free of charge.
Structural guarantees do not cover normal wear and tear or apply if any modifications have been made to the original structure.
Fixed Price
Outside Concepts has a fixed price guarantee. This means we will build what we say for the amount agreed upon in our contract with you.
There are unforeseen exceptions that aren’t covered by our Fixed Price Guarantee. For example, if we find a serious rock problem on excavation or discover that your roof timbers have been eaten by termites.
However, in general, if something costs more than we anticipated we will wear the cost rather than pass it on to you.
Peace of mind. Guaranteed.
Contact Us Today!
Contact Outside Concepts today for more information on your custom designed carport. Our design experts will work with you to design the perfect carport that perfectly captures function, storage and visual appeal.
Call us toll-free at 1800 601 674 to speak to our friendly team of customer service representatives. Or find your local service area today. We have many locations throughout Australia, looking forward to help you with all of your outside projects.
Review the Outside Concepts website today on Houzz
Free onsite quote
One of the best things about Outside Concepts is that every branch is owned and operated by the franchisee. This means that every branch is motivated to do the best by their customers.
Frequently Asked Questions
Quality Materials
Our Guarantees
Outside Concepts is a company with credibility. We have been in business for over 25 years and are slowly growing by establishing new franchises in more states. Our company policy is never to compromise on our workmanship or the quality material standards we’ve set.
“We have been very impressed with the quality and service and have gladly recommended you to several of our friends.”
K. Mooney