OUR GUARANTEES

Outside Concepts is a company with credibility. We have been in business for over 25 years and are slowly growing by establishing new franchises in more states.

Our company policy is never to compromise on our workmanship or the quality material standards we’ve set.

We only recommend and use quality first grade materials, including BHP Colorbond steel which provides durability to withstand our Australian conditions.

We pride ourselves on complete customer satisfaction.
We provide a 10 year structural guarantee on everything we build.
We will not to be beaten on any comparable written quotes.

LICENCES AND INSURANCE

Outside Concepts is an Australian company trading in six states and the ACT. Licensing requirements differ in each state and therefore we operate under a system of state based licences.

We operate under the following licences:

VIC – DBL 14390 Brian Rohan
NSW – 211693C
SA – BLD 217043 Outside Concepts
QLD – BSA 1156440 Outside Concepts
WA – S1274 Brian Rohan
ACT – TBA
TAS – CC5225 X

More information can be found under the Department of Fair Trading which controls and issues building licences and deals with complaints and issues within the building industry. Fair Trading state based websites can be accessed from the Australian Government site here.

We carry $20,000,000.00 in public liability insurance which gives you absolute peace of mind.

10 YR STRUCTURAL GUARANTEE

We offer peace of mind for all our services. This is backed up by a 10 year structural guarantee on everything we build.

This means that what we build for you will be structurally sound for at least 10 years. If something does go wrong we will come and fix it, free of charge.

Structural guarantees do not cover normal wear and tear or apply if any modifications have been made to the original structure.

FIXED PRICE

Outside Concepts has a fixed price guarantee. This means that we will build what we say for the amount agreed upon in our contract with you.

Finding rock on excavation or discovering that your roof timbers have been eaten by termites and things like that aren’t covered by the Fixed Price Guarantee—we can’t guarantee against the unforeseen.

Other than that, if something costs more that we anticipated, we wear the cost rather than pass it on to you.

Peace of mind. Guaranteed.